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We have no restocking fees on all unused, undamaged parts for up to 90 days after your delivery date. If we sent the wrong part or it arrived defective, we’ll cover the return shipping and get you the correct part ASAP.
Warranty coverage follows the original manufacturer's terms. Each brand may vary, so just reach out with your order number and we’ll help guide you through any warranty questions.
Customer Reviews
Tom M.My experience with Pioneer RV was nothing short of fantastic. I had called other big name parts suppliers only to get the run around. Heather was phenomenal and I'm so grateful for her and all of her help. I will definitely be using Pioneer for all my future needs.
Mary B.I received excellent service from Pioneer RV Parts. They quickly responded to my inquiries and located the correct part I needed for my motor home. I recommend them highly!
Lauren A.I couldn’t get my RV dealer and other shops to call me back after weeks of trying. Pioneer responded with a quote the same day I called and the parts were delivered within the week! I will definitely be using them for all my RV issues from now on.
Charles S.My new water heater arrived today as promised. It was a pleasure doing business with Pioneer RV. Katie was outstandingly helpful. Excellent communications skills. My future RV parts will absolutely be from Pioneer. Great job from you all! THANKS.